Equifax Reopens Salary Lookup Service — Krebs on Security

Equifax has re-opened a Web site that lets anyone look up the salary history of a large portion of the American workforce using little more than a person’s Social Security number and their date of birth. The big-three credit bureau took the site down just hours after I wrote about it on Oct. 8, and began restoring the site eight days later saying it had added unspecified “security enhancements.”

The Work Number, Equifax’s salary and employment history portal.

At issue is a service provided by Equifax’s TALX division called The Work Number. The service is designed to provide automated employment and income verification for […] Read more

ID theft protection service shares data with Equifax, which was hacked

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Equifax breach exposed driver’s license data for almost 11 million. Elizabeth Keatinge (@elizkeatinge) has more.
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LifeLock, the identity-protection company, employs about 500 at its headquarters in Tempe, Ariz., outside of Phoenix.(Photo: Russ Wiles, The Arizona Republic)

TEMPE, Ariz. — An identity-theft protection service that has touted Equifax’s data breach earlier this year in its recent marketing gives customer information to the credit bureau that got hacked, according to its terms of service.

LifeLock, which began the marketing campaign in September when Equifax (EFX) disclosed the theft of nearly 146 […] Read more

Does Equifax’s Credit Monitoring Service Bar Users From Joining a Class-Action Suit Against Them?

CLAIM

If you sign up for Equifax’s credit-monitoring service, you cannot join any class-action lawsuit against the company.

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RATING

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WHAT’S TRUE

The terms of service for Equifax’s credit monitoring service, TrustedID Premier, say that users give up their right to participate in a class-action lawsuit or arbitration.

WHAT’S FALSE

Those who user TrustedID Premier do not give up their right to participate in a class-action lawsuit or arbitration against Equifax over the 2017 data breach.

ORIGIN

After the credit-reporting company Equifax revealed on 7 September 2017 that a cyber-attack had exposed personal data for 143 million U.S. residents, the company promoted its service TrustedID Premier […] Read more

Scrambling to manage hack backlash, Equifax says new service will give consumers more control of personal data

Equifax will offer a free service starting in January that allows consumers to prevent anyone from accessing their credit files without permission. (Justin Lane/European Pressphoto Agency/EFE)

Equifax, still reeling from a massive hack that exposed sensitive data about 143 million people, said Thursday that it will begin offering a new service next year that gives consumers more control over their data.

The service, to go live by Jan. 31, will allow consumers to “lock and unlock access to their Equifax credit files,” Paulino do Rego Barros Jr., the company’s interim chief executive, said in a Wall Street Journal editorial published […] Read more

Equifax concerns taxing customer service at Chicago-based TransUnion

TransUnion continued to have problems with its website Wednesday, a day after the Chicago-based credit reporting bureau acknowledged that service had been subpar for worried consumers seeking help in the wake of the Equifax data breach.

TransUnion Chief Financial Officer Todd Cello told analysts Tuesday that the company’s call centers and website quickly became “overwhelmed” after Atlanta-based rival Equifax disclosed a data breach affecting as many as 143 million Americans.

TransUnion’s call centers remained open over the weekend — they’re usually closed — and the company also hired an outside contractor to help handle inquiries.

But Cello said that even by Tuesday “the […] Read more