IT leaders spend 10% more money improving customer experience than security

IT decision makers are allocating 10% more funding toward improving customer experience than to security measures, according to an Equifax survey released on Monday.

From a sales standpoint, this finding can be easily understood. Often, particularly in sales environments, IT departments are incorrectly seen as money-burning rather than value-adding groups. This causes trepidation for IT departments insisting on new data and user security measures, that, if detrimental to customer experience, can decrease sales.

According to the report, cost, effort, time to implement, and staff resources are the primary encumbrances cited by respondents to implementing new fraud detection and prevention […] Read more

Marriott security breach exposed data of up to 500M Starwood hotel brand guests | The Daily Courier

NEW YORK — Hackers stole information on as many as 500 million guests of the Marriott hotel empire over four years, obtaining credit card and passport numbers and other personal data, the company said Friday as it acknowledged one of the largest security breaches in history.

The full scope of the failure was not immediately clear. Marriott was trying to determine if the records included duplicates, such as a single person staying multiple times.

The affected hotel brands were operated by Starwood before […] Read more

3 crucial lessons from a network security analysis

Hacks and hackers are everywhere. All of you should be familiar with what happened with Equifax in 2017. If you don’t know about that breach, where have you been living? When I started writing this article, I came across a breach at British Airways, and even at Cisco.

Seems no company is immune. Crowdstrike co-founder Dmitri Alperovitch, is known for saying this:

There are only two types of organizations: those that know that they’ve been hacked and those that don’t yet know.

Unlike what seems to have happened with Equifax, many companies do make an effort to avoid being hacked, especially internally. According […] Read more

Equifax Has Chosen Experian. Wait, What? — Krebs on Security

A year after offering free credit monitoring to all Americans on account of its massive data breach that exposed the personal information of nearly 148 million people, Equifax now says it has chosen to extend the offer by turning to a credit monitoring service offered by a top competitor — Experian. And to do that, it will soon be sharing with Experian contact information that affected consumers gave to Equifax in order to sign up for the service.

The news came in an email Equifax is sending to people who took the company up on its offer for one year of […] Read more

Equifax Reopens Salary Lookup Service — Krebs on Security

Equifax has re-opened a Web site that lets anyone look up the salary history of a large portion of the American workforce using little more than a person’s Social Security number and their date of birth. The big-three credit bureau took the site down just hours after I wrote about it on Oct. 8, and began restoring the site eight days later saying it had added unspecified “security enhancements.”

The Work Number, Equifax’s salary and employment history portal.

At issue is a service provided by Equifax’s TALX division called The Work Number. The service is designed to provide automated employment and income verification for […] Read more

Equifax is facing a towering pile of class action law suits – Naked Security

Lisa Vaas

I’ve been writing about technology, careers, science and health since 1995. I rose to the lofty heights of Executive Editor for eWEEK, popped out with the 2008 crash, joined the freelancer economy, and am still writing for my beloved peeps at places like Sophos’s Naked Security, CIO Mag, ComputerWorld, PC Mag, IT Expert Voice, Software Quality Connection, Time, and the US and British editions of HP’s Input/Output. I respond to cash and spicy sites, so don’t be shy.

[…] Read more

Thoughts on the Equifax security breach: Be proactive

Mary Baldwin
Published 1:32 p.m. ET Oct. 30, 2017 | Updated 1:37 p.m. ET Oct. 30, 2017

Getty Images/iStockphoto Hand Holding Pen Over Social Security Benefits Form(Photo: Getty Images/iStockphoto)

If you’re concerned about the Equifax data breach, you’re in good company. Criminals broke into their database and stole names, Social Security numbers, birthdates, addresses and, even the drivers licenses of 145 million people. Approximately 209,000 people had credit card numbers stolen.

These thieves can open new lines of credit, steal your tax refund, prevent you from filing […] Read more

Equifax restoring The Work Number portal with beefed-up security

Equifax continues work to add new security features and restore full access to The Work Number following a report highlighting potential security vulnerabilities in a browser-based portal of its employment verification service.

The Work Number employee portal was taken offline for servicing on Oct. 8, according to Equifax spokesperson Wyatt Jefferies.

“At that time, we also decided to accelerate the implementation of select security enhancements to our platforms which extended the service outage timeframe,” he said in an email.

That’s the same day cybersecurity journalist Brian Krebs published a report claiming consumer data stolen in Equifax’s massive data breach earlier this year, along […] Read more

After Equifax, New Security Considerations Emerge – Forbes

Forbes

After Equifax, New Security Considerations EmergeForbesWASHINGTON, DC – OCTOBER 03: Former Republican Senator from Georgia Saxby Chambliss (R) advises former Equifax CEO Richard Smith before he testifies to the House Energy and Commerce Committee’s Digital Commerce and Consumer Protection …Equifax hack may shake up consumer data lawsCNETData breaches wouldn’t be a big deal if we prepared better for the inevitableAllentown Morning Call

all 4 news articles »

[…] Read more

IRS suspends its contract with Equifax amid new security concerns

Americans are outraged about the Equifax data breach that exposed the personal and financial data of 143 million people.

Americans are outraged about the Equifax data breach that exposed the personal and financial data of 143 million people.

The IRS has temporarily suspended its $7 million contract with Equifax following reports of new security issues.

The tax agency said late Thursday that it’s putting the deal on hold “as a precautionary step.”

“During this suspension, the IRS will continue its review of Equifax systems and security,” the agency said in a statement, adding that “there is still no indication of […] Read more